Refund policy

Refunds, Returns & Exchanges

We have a 30 day return policy. If 30 days have passed since the purchase was made, unfortunately we are unable to offer an exchange or refund.

In order to qualify for a valid return, your items must be in the same condition they were received, unused and in its original packaging.

Any items returned damaged or 30 or more days after delivery, will not be accepted.

Contact Us

If you have any further questions, please don't hesitate to contact us at enquiries@melbourneteaco.com.au